Tuesday 23 August 2016

Informing new employees regarding hospital practices as per legal norms

Informing new employees regarding hospital practices as per legal norms

In a hospital, newly recruited employees do not have an idea regarding the legislative and organisational policy. Therefore an explanatory note helps them to understand the additional legislative rules that linked with their occupation. It will help them to develop their working performance in a legal way which is effective enough to maintain the organisational practice of care. Clear concept and attentiveness towards the explanatory note is a kind of guidance for the inexperienced employees to perform their duty without any professional mistake. As per Hospitals and Health Services Amendment Bill 2013, the parliament of Australia provides different kind of approaches that ensure a medical practitioner to accomplish their duty in a successful manner (www.parliament.wa.gov.au, 2013). This bill provides Hospitals and Health Services Amendment Act 2013 that comes with section number 35D. As per this act, the employees are liable to serve the external and internal stakeholders by their medical efficiency. A hospital can be controlled by private and government body that has been stated in the 7th section.
In the section 20B, the recruitment is conducted by the help of employing an agency that will help the health department to provide medical staffs. Moreover, employment linked activities are informed by this section of legislation which is very effective to obey in the clinical field in an organisation. This bill reminds the health service staffs to need to be dedicated to the organisation for human good being. As per Compensation and Injury Management Act 1981, an employee who has lost the hearing ability or got injured the specific employee will be selected for the compensation from the organisation. There are some acts that are made to reform the legislations that are already enforced in the healthcare sector. Health Services Bill 2016 is an effective bill through which the employees are informed to maintain the equality in the service provision in their current health care organisation. In this bill, the roles and responsibility of a caring employee are clearly mentioned that they are liable to maintain during the service period. Health Services Act 2016 has a noble aim that influences the healthcare organisation to uplift the health condition of the local area (www.parliament.wa.gov.au, 2016). As per this legislation care, workers need to identify the actual reason of the illness of a service user and serve them according to their need. Regular skill upgradation and learning of advanced techniques are required that will be effective for health care service. Health service policy maintenance will guide the employees to carry forward their institutional responsibility in a proper way that will help to develop their knowledge and experience for better service.

b) Explanatory notes to inform experienced employees regarding hospital practices

The policy of organisation provides the employees with the opportunity to maintain the legislative rules and regulation by the help of different health-related bills and acts. Utilisation of proper ethical and legal norms is effective for the health care service. Recruitment of the health care employees is performed by the help of the employment agency that comes under the Hospitals and Health Services Amendment Bill 2013 (www.parliament.wa.gov.au, 2013). The process of selection of service provider is influenced by the 35D sections of the Hospitals and Health Services Amendment Act 2013. Strategic and practical engagement of the employees in the healthcare setting improves the quality of the service. Moreover, experiences and regular upgradation of knowledge, as well as the skill of the employees, help them to improve their effectiveness in the workplace. Health Services Bill 2016 expresses that indiscriminate and equal service is the liability of the service providers and legal right of the service users (www.parliament.wa.gov.au, 2016).
The previous act has been reframed and the performance strategy has been changed that are needed to understand by the information sharing session and the attentive monitoring of the cases of the organisation. Performance as per the advanced methodology of the medical service that enhances the dynamicity of the service that uplifts the service quality according to the aim of the legislative rules of government. In this context, Melnyk et al. (2012, p.420) stated that major accountability of the employees is lain on the safeguarding process and development of the strategies in a proper manner support the entire service structure to provide better treatment to the service users. Hence, development is a crucial parameter to be considered in terms of providing care to the patients. On the contrary, Redman et al. (2015, p.127) commented that health promotion activity in this sector helps to improve the idea of the common people in the society that need to be practised by the employees. This kind of activity is supported by the legislations that ensure the upgrading service quality of the healthcare sector.

4.3 Training plan to train inexperienced employees:

New employees need to have a practical training to implement the knowledge in the workplace. According to Grove et al. (2014, p.652), the training process can be performed by three specific processes such as new template formation, a record of macro and evaluate the macro. These steps will allow developing the performance effectiveness of the employees.

Development of new template:
Templates are made by the knowledge of legal amendments, bills and legislations. The new employees need to inform about the different acts regarding medical and health care. The objectives of the health care acts will influence them to sort out the required and significant one that they can include in their activity. In this context, DiCenso et al. (2014, p.69) mentioned that possibility of regular maintenance active them to enlist those rules that can be effective for their occupational activity. Use of advanced method will upgrade their service; moreover, this will reduce the chances of harm and injury of the patients and help them to get a quick recovery. Knowledge about Health Services Amendment Bill 2013 and Health Services Bill 2016 will practically nourish the inexperienced employees to develop a right path to proceed with their service process (www.premiers.qld.gov.au, n.d.).
Activity
Time
Providing information about the bills
1.5 weeks
Providing idea regarding the approaches of the acts
2 weeks
Process of application of the proposed acts in the workplace
1 week
Providing information on the effectiveness of the approaches
1week
Table 1: Training plan for inexperienced employees
(Source: Learner)
Record of macros:
The macro record is important to identify the requirement and reason or idea for a specific activity. Template of the inexperienced employees guides them to make their direction through which they can achieve success in the service. However, sometimes this template develops various issues that need to be assessed further for the betterment of the service of the employees. Each segment of the template carries different weightage of different activities. According to Redman et al. (2015, p.124), application of the bills may not be proper in some cases that need to be enlisted by the employees by a comment option of the specific space. Identification of the further lack of idea of the inexperienced employees can be ticked in the macros as per the importance of the activity. These little notes are required for further adjustment for the improvement of the practice.


Evaluation of Macro:
Based on the effectiveness of the template in the body of a macro the implied bills are assessed. This assessment is done to compare the performance of the effectiveness of the employees by the application and maintaining the rules and regulations of the template. After the interactive session, the employees are treated with proper care to improve their current skill and knowledge to serve in a better way in the hospitals. Through this macro different cultural behaviour and ethical restriction of the inexperienced service providers can be identified that helps to provide them with the actual knowledge to leave the discriminating thought which is legally incorrect for the service providers. In this way, a macro is evaluated and proper steps are taken to improve the deficiency and quality of the service providers.

Training Methods and Visual Tools to be implemented for Training

The training process can be done by the use of audiovisual aids, such as Microsoft PowerPoint Presentation and projector which is very much effective to engage a trainee employee in the training session. In this context, Melnyk et al. (2012, p.410) mentioned that different real examples shown through a Presentation and projector are highly reliable for the healthcare sector. These help to follow the organisational rules properly to influence the employees to do the same and gather some knowledge from the demonstrated incidents. Leaflets, pamphlets and booklets can be distributed among the trainee employees that consist of different important legislative rules and regulations as well as their proper application. According to Young et al. (2015, p.353), diagrammatic representation, such as graphs and charts, plays a significant role that can be used to develop an idea regarding the effectiveness of such template in the training process. Event conduction and an interaction session between the popular and experienced figure and the inexperienced employees help to develop their innovative idea that they can implement during any emergency circumstances. Moreover, experience sharing with the exchange of question answer helps to increase the working ability of the employees. While implicating in the workplace, they can observe colourful posters that convey various important idea regarding the medical practice of the employees, which is helpful to provide them effective training during the practical service hour in the workplace.'

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